Terms of Service
Last updated: February 20, 2026
Agreement to Terms
By accessing or using Kachi AI's platform and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.
Description of Service
Kachi provides an AI visibility and attribution platform that helps businesses track how AI systems discover, cite, and drive traffic to their content. Our services include server log analysis, AI visibility metrics and dashboards, integration with GA4 and GSC, and attribution and conversion tracking.
Account Terms
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- You must notify us immediately of any unauthorized access
- You may not use the service for any illegal purposes
Acceptable Use
You agree not to violate applicable laws, interfere with or disrupt the service, attempt to gain unauthorized access, use the service to transmit malware, or resell or redistribute the service without authorization.
Data and Privacy
Your use of Kachi is also governed by our Privacy Policy. You retain ownership of your data. By using our service, you grant us the right to process your data as necessary to provide the service.
Intellectual Property
The Kachi platform, including its design, features, and content, is owned by Kachi AI and protected by intellectual property laws.
Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. Enterprise clients may have separate SLA agreements.
Limitation of Liability
To the maximum extent permitted by law, Kachi AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.
Indemnification
You agree to indemnify and hold harmless Kachi AI from any claims, damages, or expenses arising from your use of the service or violation of these terms.
Force Majeure
Neither party shall be liable for any failure or delay in performance to the extent caused by circumstances beyond that party's reasonable control, including acts of God, natural disasters, war, terrorism, or failures of third-party internet infrastructure.
Dispute Resolution
- Informal resolution — The parties will attempt to resolve disputes informally through good-faith negotiation for 30 days.
- Mediation — If informal resolution fails, the parties agree to attempt non-binding mediation. Costs shall be shared equally.
- Binding arbitration — If mediation fails, either party may initiate binding arbitration administered by the AAA under its Commercial Arbitration Rules, conducted in Delaware, United States.
- Class action waiver — Any arbitration shall be conducted on an individual basis.
Termination
We may terminate or suspend your account at any time for violation of these terms. You may request an export of your data prior to account deletion.
Governing Law
These terms shall be governed by the laws of the State of Delaware, United States.
Security & Responsible Disclosure
To report a security vulnerability, email admin@kachi.ai. We will acknowledge receipt within 5 business days. We do not take legal action against researchers who report issues in good faith.
Contact
For questions about these Terms, email admin@kachi.ai.